This guide walks you through setting up an email account in Mozilla Thunderbird.

This article assumes that you already have an Email account setup at SnappyHost

There are now two options for setting up your email client.

Option 1 is preferred, but does have some prerequisites. Option 1 - Use mail.yourdomain for inbound and outbound mail server (IMAP Hostname and SMTP Hostname) e.g. if your domain is you would use : Prerequisites Your domain’s A record must be pointing to your SnappyHost server. If your domain is registered with SnappyHost then this is likely the case. You must have SSL enabled for the domain. Once your domain is correctly pointing to SnappyHost a free Let's Encrypt™ certificate will be issued automatically.

If you meet these requirements then you can use the format mail.yourdomain for the inbound (IMAP Hostname) and outbound (SMTP Hostname) mail servers in the instructions below e.g. if your domain is then you would use as the inbound and outbound mail server names. This option has the benefit of meaning that should you change hosting servers at any point you won’t need to re-configure any email clients. Once the DNS has updated for your new server A record the clients will continue to be able to send and receive email.

Option 2 - use the server hostname for inbound and outbound mail server. This option has no prerequisites. However, you should be aware that if you use this method, and at a later date change hosting servers you will need to re-configure any email clients.

If you are already using Thunderbird with other accounts follow these steps to add a new account.

If you're already using Thunderbird with other email accounts start here. Open Thunderbird and click 'Local folders' on the left, then select 'Email' underneath 'Set up an account'

Enter in your account details and then select manual config in the bottom left.

For Incoming you have the choice of either an IMAP or POP connection - leave this as IMAP unless you know you require the mailbox configured for POP (The POP3 port will be 995).
The Server hostname for both Incoming and Outgoing will be mail.your.domain. Setting SSL for both Incoming and Outgoing to SSL/TLS will also change the Port details to 993 & 465 Finally type your full email address in the Incoming Username field - it will automatically update in the Outgoing field.
Then click Re-Test and finally after the settings have been checked and confirmed, click Done.

Lastly you'll see the System Integration options after selecting re-test

Clicking Set as Default will make Thunderbird the default application for the options you have ticked (Email, Newsgroups and Feeds by default)
Clicking Skip Integration will mean Thunderbird will not be set as your system default application.
If you leave the Always perform this check when starting Thunderbird box ticked and click Skip Integration you'll be prompted every time you start Thunderbird, asking whether you'd like to make it the default application.
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